Commercial Cleaning FAQs
- What do janitorial services include? From carpet cleaning to dusting and sanitizing, Office Express Janitorial offers a wide range of commercial cleaning services for your business. View a full list of our service areas.
- What is included in industrial cleaning services? Office Express Janitorial Services, Inc.’s industrial cleaning services provide you with: Infection and cross-contamination control and prevention a clean and sanitized industrial space risk reduction cost management.
- How much are office cleaning services? Since each office is unique, our reps will perform an on-site survey in order to create a custom cleaning schedule and pricing structure specifically tailored to your office’s unique needs.
- How often should my facility be cleaned? Each business is unique and requires different cleaning requirements. Our team will work with you to create a comprehensive cleaning plan that meets your needs.
- What types of buildings do you service? We work with a variety of facilities like office buildings, warehouses, and retail stores.
- How do I get started? Please call or email us for a free quote. If you have already received a quote and want to get started please call your sales rep and we will make arrangements for a start date!
- Do you offer free on-site estimates? Our on-site cleaning estimates are always free of charge.
- Are you insured? Yes, we’re fully insured.
- What type of contract do you require? We do not require any contracts. Our quality of service is our guarantee that you will keep wanting to do business with us. Should your circumstances change for any reason we kindly as for a 30-day courtesy notice that you wish to discontinue our services.
- Who will be doing my cleaning? We hire and train the best professionals in the industry! Please ask your sales rep for more information regarding who will be doing your cleaning and they will explain our process in detail.
- Are you cleaning products eco-friendly? Yes! All of the chemicals we use will not harm the environment.
- Can I have just my windows cleaned? Yes, we can wash any windows inside and out, up to two stories high.
- Where are you located? We have offices in Tulsa and Oklahoma City, OK and serve each metropolitan area within a 50-60 mile radius.
- Do you bring your own cleaning supplies? Yes, we provide all of the cleaning chemicals and equipment. This is included in the cost that is quoted you.
- Will it be the same team cleaning each visit? Yes. we take great care in placing crews that are best fit for each of our client’s needs and keep the same crew there for every cleaning.
- How and when do I pay for billing services? Invoices are emailed and paid on net 30 payment terms
- Are background checks performed on all employees? Yes all employees are screened for criminal background and sex offender registry.
- Can I get an estimate over the phone? Since each customer’s needs are unique we prefer to make an appointment to do a walk through in person before sending a detailed quote via email.
- What do I need to supply? We ask that you provide all consumable items such as soap, paper towels, toilet paper, trash bags. We can also provide these items for you and invoice them separately.
- Is this a franchise? We are locally owned and operated and not a franchise.